Ecommerce accessibility: every failure is a lost sale
Shops are the most litigated category in the United States, and it is not hard to see why: the failures sit directly on the path to payment.
Why it matters here specifically. On a content site a failure costs you a visit. On a shop it costs you the order, and the same broken markup usually breaks browser autofill for everyone else too.
What fails on sites like yours
01Product cards where the whole tile is a link
An Add to Cart button inside a link is a control inside a control. Keyboard and screen reader users cannot reliably use either.
What to do: Make only the product title the link. Keep the button separate.
02Variant selectors built from divs
Colour and size swatches implemented as clickable divs cannot be reached by keyboard, so the product simply cannot be bought.
What to do: Use real radio inputs or buttons. Test by choosing a variant with Tab and Enter only.
03Checkout fields stripped of autocomplete
Checkout customisations routinely remove the autocomplete attributes. That breaks password managers and address autofill for every customer, disabled or not.
What to do: Try to check out with a password manager. If it cannot fill the address, the attributes are broken.
04Discount popups that trap focus
A popup with no reachable close button ends the session for a keyboard user.
What to do: Open every popup and close it using only the keyboard.
05Sale badges in white on light colours
The most common contrast failure in commerce themes, and it sits on the element designed to drive urgency.
What to do: Darken the badge background, or use dark text on it.
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